Working together
You can come to us with a question rather than a finished brief. We will help you work out what information would be useful and what the project should produce.
Start with what you need to decide
Tell us the situation, who will use the findings and when they would be useful. The short enquiry form gives us enough to start that conversation.
Agree the approach
We review the information available and discuss a method that fits your question. Research briefs, market comparisons, survey and data analysis, strategy support and workflow assessments each call for a different approach. We confirm the work and quotation before starting.
Decide what you will receive
Your agreement describes the deliverables and format. That might be a decision brief, a competitor comparison, an analysis report or a working plan. It also sets out review points and the information we need from you.
Handle your information with care
A general description is enough for the first enquiry. We agree how to transfer and handle project material before you share it. We also discuss confidentiality, access and any return or deletion arrangements.
Keep in touch as the work develops
We use the agreed review points to check progress and discuss questions that arise. If the brief needs to change, we confirm the new arrangements with you.
Put the output to use
We deliver the agreed materials with the context and supporting sources needed to understand them. If the findings also need to become a publication, presentation or website, we can discuss a separate design scope with Sage Design Lab.